Privacy Policy

Effective Date: June 20, 2026

We at Consumer Lifeline Solutions respect your privacy and comply with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

1. Information We Collect

• Personal Information: Full name, mobile number, email address, home/business address, and valid ID details when required.
• Account Information: Member ID, login credentials, wallet balances, and transaction history.
• Usage Data: Pages visited, services used, and device information for security and system improvement.

2. How We Use Your Information

• Create and manage your account
• Process payments, services, and cashback/reward programs
• Send receipts, updates, and important announcements
• Prevent fraud, unauthorized access, and ensure platform security
• Improve our services and user experience

3. Information Sharing and Disclosure

We do NOT sell, rent, or share your personal data to third parties for marketing purposes. Information is only shared:

• When required by law or government regulation
• With trusted service providers strictly to process transactions
• To protect the rights, property, or safety of our users or the platform

4. Data Security

We use industry‑standard security measures, including encryption and access controls, to protect your information from unauthorized access, loss, or misuse.

5. Data Retention

We keep your information only as long as needed to provide our services or as required by applicable laws and regulations.

6. Your Rights

Under Philippine law, you have the right to:

• Access and obtain a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion or restriction of processing
• File a complaint with the National Privacy Commission if you believe your rights have been violated

7. Contact Us

For questions or concerns regarding your privacy, email us at: support@consumerlifeline.com.